POSTAGE & HANDLING

Standard Shipping within Australia  $15.00

Købn uses Australia Post services for deliveries within Australia. Orders are sent via trackable Parcel Post and generally take between 2-7 days after purchase, depending on the destination. 

ORDER TRACKING
All orders are sent with a tracking number and tracking link which is emailed to you once your order has been dispatched. 

EXPRESS POST
If you require express delivery please contact sophie@kobn.com.au for a quote. 

INTERNATIONAL ORDERS
We ship to a selection of countries. All orders are a flat rate of $40 AUD and sent via Australia Post. Please note  you will be liable for any import duties in your country.

RETURNS
Full priced product purchased from kobn.com.au may be returned for exchange or refund within 7 days of purchase and only if accompanied by the receipt and in original condition with original packaging. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

We do not offer refunds on SALE or items on promotion.

Please contact sophie@kobn.com.au to advise of return and we will provide you with all information.

REFUNDS
Once your return is received and checked, we will send you an email confirming the refund has been processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 working days. Please note that shipping costs will not be refunded. We will be in touch if there are any issues with the returned goods. 

RETURNS SHIPPING
Please email sophie@kobn.com.au for all returns and we will provide you with address to return to.
We recommend using a trackable shipping method as we will not be held responsible for any parcels that may go missing in transit.